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user_n6p2ug
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Monday, May 18th, 2026 7:59 PM

New Underground Cable Delay

I received a message on 5/11/2026 indicating there has been a delay installing a new underground cable line at my property and that the work details are currently unavailable.  It has been a week since I was notified of the delay.  Can anyone provide insight as to the nature of the delay and provide an update?

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3 hours ago

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XfinityAbel

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3 hours ago

Hello @user_n6p2ug, thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can with looking into the delays of the new underground cable installation. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

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  3. Click the "New message" (pencil and paper) icon.
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  7. Type your message in the text area near the bottom of the window.
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