Frequent Visitor
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21 Messages
New TV and Internet deal
Hello, my current plan is about to go up in price soon and I was looking to see if there were any new deals or promotions available I tried looking on the website but that was no help ( kept telling me to call customer service) Any help is appreciated. Thank You
XfinityRay
Official Employee
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2.8K Messages
1 year ago
Good afternoon, @Ljczar33! Thanks for reaching out and being a part of our community! You are at the right place for assistance with a new promotion.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityWilliam
Official Employee
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1.2K Messages
1 year ago
It was a pleasure working with you about different kinds of packages to potentially get you into @Ljczar33. I hope you have a good rest of your week and take care!
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