Visitor
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1 Message
New terms of service
Is the customer service number [Edited: "Invalid Phone Number"] a legitimate Xfinity number? I received a message on my cell phone referring me to this Xfinity number. Regarding a 3 year change on the cable network. Is this legitimate? This is urgent.
Thank you, [Edited: "Personal Information"]
XfinityMarshante
Official Employee
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47 Messages
1 day ago
Hello @user_hmgc67, Thank you for taking the time to make a post. I hope you are having a wonderful week. To reach a live customer service agent, our direct customer service number would be 1-800-Xfinity or 1-800-934-6489. I would love to assist you with looking at available promotions today.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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