Linseywm's profile

Regular Visitor


1 Message

Sat, Nov 14, 2020 2:00 PM

New telephone pole

Long story short this is my last resort before we try another company. We have a new telephone pole that needs the Comcast cable run from the old telephone literally just a few houses down.





26.1K Messages

9 m ago


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Official Employee


2.6K Messages

9 m ago

Hi there, Linseywm. Thanks for posting here for support! We can see what we can do to help. Please send me a PM with your first and last name. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. Thanks!

New to the Community?

Start Here