Meissnerj's profile

New Poster


1 Message

Sat, Dec 26, 2020 8:00 AM

New set top box for 4k

I would like to replace my current x1 tv box for a different one that supports 4K. Thank you



Regular Contributor


117 Messages

6 m ago

If you have DVR, the XG1v4 is the best option. Call/go to local office and request that.


Official Employee


6.3K Messages

6 m ago

Hi Meissnerj, you have a few options to replace your old equipment for new equipment. First, you can always visit a local Comcast service center and pick up new equipment there. Second, you can always visit us here or call in and we can have the equipment shipped to you. Lastly we can have a tech bring the equipment and install it if you're not comfortable installing the boxes yourself. If you need further assistance with getting the equipment shipped or having a tech come out, please reach back out to me here 🙂 

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