Katrinpl's profile

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Tuesday, December 29th, 2020

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New services

Have new services and yet every time I log in the old account pops up

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Expert

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32.5K Messages

5 years ago


@Katrinpl wrote:
Have new services and yet every time I log in the old account pops up

Are you logging in with your old account credentials?

 

Old account = old account number

New account = new account number

Gold Problem Solver

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3.3K Messages

5 years ago

Please let us know if you're still having trouble seeing your new/updated account information. Your username may have not been transferred over yet. 

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