Visitor
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1 Message
New service
I’m trying to get my new service . The cables need to be put underground. There’s a man marking where they should go, and said I need to call Xfinity, and tell them he was here. I cannot get through to anyone by phone.
XfinityKei
Official Employee
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2K Messages
5 hours ago
@user_sepous Thanks for reaching out to our team. I can help. Can you please direct message me your first and last name along with your full service address so that I can assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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