Hi there, @Odom6412 ! Thank you so much for reaching out to our Digital Care Team. I’ll be happy to help you set up new Xfinity service at your address! To get started, can you please send me a DM with your full service address where you’d like to establish service? Once I have that, I’ll check availability in your area and guide you through the setup process step by step. I appreciate you choosing Xfinity, we’re excited to get you connected!-Richard
Hi there, @Odom6412 not a problem I'll walk you through on how to send a DM. Since we are on a public post can you please delete your lost comment that includes your address and resend that to me in a DM, I would greatly appreciate it.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRichard
Official Employee
•
2.6K Messages
12 hours ago
Hi there, @Odom6412 ! Thank you so much for reaching out to our Digital Care Team. I’ll be happy to help you set up new Xfinity service at your address! To get started, can you please send me a DM with your full service address where you’d like to establish service? Once I have that, I’ll check availability in your area and guide you through the setup process step by step. I appreciate you choosing Xfinity, we’re excited to get you connected!-Richard
2