U

Visitor

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1 Message

Thursday, May 29th, 2025 12:38 AM

New service

I am leaving to move in with my son-in Florida.My grandmother would like to have new service for the address.I am leaving

Official Employee

 • 

1.8K Messages

2 days ago

Thank you for connecting with us here in our community, @user_c3g27x. Congrats on the move. It sounds like the account was in your name, if so we can assist with cancellation. If your grandmother would like service, she would have to connect with us directly. If I may assist, please send a Direct Message with your full name and service address. I look forward to hearing from you.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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