1 Message
New service
Cancel internet. Just signed up today and decided I do not want it. Have not been set up or received equipment.
1 Message
Cancel internet. Just signed up today and decided I do not want it. Have not been set up or received equipment.
EG
Expert
•
110.1K Messages
9 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
•
2.2K Messages
9 months ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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