1 Message
New service won't work
I can't get any signal to the set box. I get a restart message all of the time with an error code of rdk-03009
1 Message
I can't get any signal to the set box. I get a restart message all of the time with an error code of rdk-03009
XfinityJeniece
Official Employee
•
3.4K Messages
1 year ago
Hey there, user_wf7uwi, thanks for reaching out through Xfinity Forums regarding the issues with your cable box. We are happy to help with troubleshooting. We definitely want to ensure you can watch your favorite shows as I know I enjoy watching TV in the evenings.
Have you tried restarting the box to see if that helps by unplugging it and then plugging it back in?
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