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user_4np0zu
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Tuesday, June 30th, 2026 3:59 PM

New service scheduled installation

Do I need to do the $39.99 self install plus or can I opt to install the equipment myself? We already have the xfinity gateway motum

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6 hours ago

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XfinityThomasD

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1.9K Messages

7 hours ago

 

user_4np0zu Great question. The installation would be required if the address hasn't been serviced in a while, where the network lines and taps may have deactivated, so a technician would verify that the signal is activated again and there are no service issues. They can also make sure the coax outlets in your home are active as well.

 

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