New Service Error

@user_0v7dc2

Thanks for reaching out to us. I'll be happy to assist you with getting your correct address to set up your account. Please send me a direct message including your first and last name complete service address

 

 

Here's the detailed steps to direct message us:

 

• Click "Sign In" if necessary
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

 

 

 

@user_0v7dc2

Thanks for reaching out to us on your concerns of setting up the account with the wrong address.  I'm glad we were able to get that order cancelled for you and know that you will go to our awesome self service link https://www.xfinity.com/digital/offers/plan-builder  to create your order for the correct address. Feel free to reach out to us anytime and thanks for being the best part of Xfinity