ssmyers1's profile

New Poster


1 Message

Tue, Nov 17, 2020 2:00 PM

New service down a farm lane

We will be moving next Spring. Our new home doesn't have Xfinity service. We also have a long driveway and are inquiring about the possibility of running service to our home. The reason I am checking on this so far in advance is we are digging to put in public water and sewer the length of our driveway, and I wondered if we might be able to lay cable at the same time for the future.



Diamond Problem Solver


25.9K Messages

6 m ago

It’s been escalated to an Official Employee to help get a site survey set up. There’s no guarantees it can be setup, it will depend on how far away from any service. The survey will let you know the cost to you involved

Official Employee


2.3K Messages

6 m ago

Hello @ssmyers1, thanks for reaching out to our Digital Care Team on our Forums page. Congrats on your new home! We are so happy you want us to continue being your service provider at your new house. We would love to assist you with submitting a serviceability request. Can you please send me a Private Message including your first and last name?


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here