New Service Address wrong when logging into "my account"

I just initaited new Internet service for a new address. The address was correct during setup, but when I logged in to see what start date was being used (I was never asked during initial set up), I noticed that the service address is wrong. I also noticed that it shows me to have TV service which I declined. The only option to contact is the assistant which has proven itself useless. Any way to resolve?