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user_0vg324
1st Topic

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1 Message

Tuesday, November 4th, 2025

New router did not come with a power cable

The router I ordered came in with a coax cable but no power cable. Where can I get a new one ordered?

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Updated 

4 hours ago

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EG

Expert

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114.3K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityChristy

Official Employee

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2.5K Messages

4 hours ago

 

user_0vg324 Oh no, I am sorry to hear that. Would you like the address to the nearest Xfinity Service center so you can pick one up today or would you like us to mail it to you? 

 

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EG

Expert

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114.3K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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