New residential construction

I need help identifying who I should work with at comcast to run cable to a new residential home under construction

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Selected Oldest First

EG

Expert

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113.2K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityOrlandoM

Official Employee

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2.5K Messages

1 year ago

@user_pfv4y8

Congrats on the new home, is the new home been listed under the US Postal Service registry yet?

3

0

U

user_pfv4y8

4 Messages

@XfinityOrlandoM yes 48346

1 year ago

0

Great. We can create a serviceability ticket to have our Survey team make sure that your home is accessible to our network and have the process started. Please send our team a direct message with your full name and address.

To send a Direct Message:

Ensure you are logged in

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

0

U

user_pfv4y8

4 Messages

I submitted a direct message to Xfinity Support with no response. Does it time for a reply?

1 year ago

0

Customer Service

user_pfv4y8

New residential construction

EG

XfinityOrlandoM

user_pfv4y8

XfinityThomasD

user_pfv4y8

New to the Community?