Visitor

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1 Message

Wednesday, July 8th, 2026 4:42 PM

new residential construction ticket [Edited]

I am trying to provide approval of a new construction proposal for the subject ticket. I received a voicemail from the construction department asking me to send an email to [Edited: "possibly outdated email"] but that is not a valid email apparently. Can you help provide the correct email address?

[Title Edited: "Personal Information"]

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Expert

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119.2K Messages

6 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.9K Messages

6 days ago

@user_43py0w Thank you for following up on this construction proposal. I would be more than happy to help figure out what email you need to reply to. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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