Visitor

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2 Messages

11/01/2026 3:42 AM

new power cord

I need a new power cord for my modem

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Expert

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122.7K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.3K Messages

3 hours ago

 

user_rrp36u Absolutely! If your modem’s power cord needs to be replaced, the quickest option would be to visit your nearest Xfinity Store and bring the bad cord with you. Xfinity Stores can assist with equipment exchanges. You can find your nearest location and check the store hours using the Xfinity Store Locator. However, we can order one for you here on social medial if that is more conviant and it will be to you by the end of the week. 

 

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