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Monday, April 14th, 2025 10:05 PM

New Plan

I would like to combine my internet and cell phones for a better price. I would like to talk to a customer service rep.

This post was created from this comment on different post

Official Employee

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2K Messages

4 days ago

 

user_3pwl2b Thanks for reaching out! We can help review your options, please send us a direct message. 
 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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