Regular Visitor
•
16 Messages
New Options in my area are cheaper
Who can I talk to about reducing my bill to match new fiber deals in my area?
Regular Visitor
•
16 Messages
Who can I talk to about reducing my bill to match new fiber deals in my area?
EG
Expert
•
122.4K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityKei
Official Employee
•
2.9K Messages
7 hours ago
@abtopp You're in the right spot for help. We can check current promotional offers for you. As a reminder the Xfinity App has existing customer deals once you log in. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0