Thank you for reaching out and creating a new post. I did see the new device that was added. When checking over the update, I didn't see any immediate issues or errors. Do you have this device connected to the same outlet as the previous device? Does it share an outlet with another device using a splitter?
XfinityVianney
Official Employee
•
1.9K Messages
13 days ago
Thank you for reaching out and creating a new post. I did see the new device that was added. When checking over the update, I didn't see any immediate issues or errors. Do you have this device connected to the same outlet as the previous device? Does it share an outlet with another device using a splitter?
0
0