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Monday, December 9th, 2024 6:11 PM
How do I set up a new modem at my mothers house?
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Official Employee
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1.4K Messages
5 months ago
@user_g8meoq. Thanks for coming to our community for help with your modem concerns.
Are you trying to add a second modem to your account or replace the current one?
If you're replacing the modem you can use our Xfinity app to add and activate the new modem.
I have a link from our support site to share that goes into those steps for you
https://www.xfinity.com/support/articles/activate-xfi-gateway-app.
XfinityKei
Official Employee
•
1.4K Messages
5 months ago
@user_g8meoq. Thanks for coming to our community for help with your modem concerns.
Are you trying to add a second modem to your account or replace the current one?
If you're replacing the modem you can use our Xfinity app to add and activate the new modem.
I have a link from our support site to share that goes into those steps for you
https://www.xfinity.com/support/articles/activate-xfi-gateway-app.
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