Visitor
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3 Messages
New Modem Request/Service is Spotty
My internet is good… when it’s working. It has been consistently dropping in and out lately.
1. My modem is 5 years old and I would like a newer model.
2. I would like to know if if there is a service issue at my home
XfinityDuron
Official Employee
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565 Messages
2 days ago
Hello @user_4aqn1n, I will be more than happy to help you with your concerns. Has this been an issue of a huge drop-off or has your services been gradually decreasing?
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