Visitor
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2 Messages
New Modem Needed
Tech came out and said I needed to replace modem, we went to the store and they gave us a number to call and no one answers only redirected to Xfinity assistant with no solution. Just getting run around? Is there a number where I can speak to someone directly?
XfinityKam
Official Employee
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221 Messages
7 days ago
@user_e0tut2 Hello! Thanks for reaching out about needing a new modem, we do have our 1800 Xfinity number, Our stores can swap out the modems. We can also help with shipping one if you would like.
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