Visitor
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1 Message
New mobile line
I am an existing Xfinity Internet customer and would like to speak with a live sales representative about current Xfinity Mobile promotions. I am interested in getting a new iPhone with a new mobile line. I do not have a phone to trade in.
XfinityLinda
Official Employee
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2.8K Messages
57 minutes ago
We appreciate you taking the time to connect with us about our Xfinity Mobile services, @user_1ovskf. We would love to share our current promotions with you including our free Xfinity Mobile Select line. If eligible, you can receive a free line for one year. You can bring your existing phone, and phone number. We do have great trade-in offers, but they're not a requirement. Please send us a Direct Message with your name and address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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