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Monday, August 12th, 2024 6:00 PM

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New internet set up at new construction.

Need help setting up new internet service for new construction.  Online does not recognize address but cable has been laid.

Mindy C

Expert

 • 

110.8K Messages

10 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.7K Messages

10 months ago

Hey there user_zh3jmy when looking up the address on xfinity.com, what message are you getting? We can assist in evaluating the address. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

 

 

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