Visitor

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1 Message

Wednesday, April 29th, 2026 12:04 AM

New internet line

Was told by a technician that he was coming to install on Wednesday of last week.No one has showed up.Need information on when someone is going to come.Install the new line this is taking too long

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Expert

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117.7K Messages

11 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

11 hours ago

 

user_jv717t Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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