Skip to main content
user_x69mux
1st Topic

Visitor

 • 

1 Message

Thursday, September 4th, 2025

New Installation

I have spent my entire day trying to schedule my installation. I need to schedule installation on 10/30/2025. I have spent many hours chatting with numerous agents who cannot seem to get this done. I can’t imagine how bad my customer service is going to be if I ever get my internet installed. 

Question

 • 

Updated 

3 days ago

9

1

0

Oldest First
Selected Oldest First
XfinityBenjaminM

Official Employee

 • 

2.4K Messages

3 days ago

 

user_x69mux Hi there! Thank you for reaching out to us here on our Community Forum. Just so you're aware, we are only able to pre-empt a scheduled installation by 30-days. If you are looking at the date of October 30th, you'd want to reach out to us at the end of September so that we can get your order placed, and your installation set for that desired date.

 

0

0

forum icon

New to the Community?

Start Here