Kerrywebb's profile

New Poster


1 Message

Wed, Dec 16, 2020 8:00 AM

New installation

I just ordered xfinity internet online for my new home. I'm looking around and looks like all the coaxial cable have the connectors cut off inside the house but the cables feeding the house in the garage seen to be in good shape. Will there be an installer coming to the house to make sure I can connect my equipment even it arrives?


Official Employee


2.7K Messages

6 m ago

Hello, Kerrywebb. Welcome to the Xfinity Forums!

I'm so excited to see you've chosen us to provide service to your home. Depending on how you set up your install (either with a service visit or a self-install kit), you may have a service visit or just be shipped your equipment. If you aren't sure or don't remember what options you chose, I'd be more than happy to review your order and go over the details with you. Please send me a private message with your first and last name, as well as your service address so I can assist. 


To send a private message, click my name "ComcastTambrey", then click "send a message".

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