Visitor
•
1 Message
New home construction
I need an update on the comcast comstruction so I can get service to my new home. Ive had 3 technicians come out. Finally they burried the cable to the house but they are waiting for the construction permit to put in a tap to connect to.
please help
EG
Expert
•
112.3K Messages
2 years ago
The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityEricB
Official Employee
•
2.4K Messages
2 years ago
Hello @Jfbosque. You have come to the right place to get the assistance you need for getting service to your home.
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0