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user_qzkmvd
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Monday, July 14th, 2025 12:38 PM

New home build

What is the process for getting service at a new home that is nearing completion? It’ll be done in 2 weeks and I want to try to get Internet scheduled. Neighbors have Xfinity so it’s available in the area

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Updated 

17 hours ago

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XfinityBenjaminM

Official Employee

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2.2K Messages

17 hours ago

 

user_qzkmvd Hello! Thank you for reaching out to us here on our Community Forum. Congratulations on your brand new home! We'll be happy to help you get everything set up in your new home! Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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