New home build & would like to preset underground conduit for service

Hi there, I am in a somewhat similar situation. I am building a new home in Charlottesville, VA and would like to run my underground conduit so that pulling the wire in the future is not problematic. I'd like to schedule a site visit with someone in construction to ensure that I run the conduit to the appropriate locations. How can I best do that? Thank you!

<Edited: Personal information>

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XfinityLinda

Official Employee

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1.8K Messages

1 year ago

Congrats on the new home, @sammyharri! It's definitely an exciting time, and very important to get your services prewired in to make it all look nice and clean for the new home. We are happy to help. To get started, can you please send us a Direct Message with your name, and complete address? We look forward to your message.

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sammyharri

2 Messages

Thank you, Linda. Happy to do that. Should the DM be addressed to your name?

1 year ago

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XfinityLinda

Official Employee

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1.8K Messages

@sammyharri I apologize, I forgot to add the instructions. Here they are:

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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1 year ago

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Customer Service

sammyharri

New home build & would like to preset underground conduit for service

XfinityLinda

sammyharri

XfinityLinda

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