brittneyzellner's profile

New Poster

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1 Message

Tue, Dec 15, 2020 7:00 AM

New gateway will not activate

Hello, I have just set everything up for my wifi router. Plugged into electric and cable wire. I went through the app to activate the gateway and it just goes around and around and doesn't connect. What do I need to do?

 

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

Is this a brand new install or a replacement modem. If new install have you backtracked through the wiring to make sure the cable is live?

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