New external cable wire

Hello, gpsmith3231, thank you for reaching out via our Xfinity Community Forums. Congratulations on finishing your remodel! Speaking from personal experience I know that it can be a major undertaking/accomplishment! I’m sorry to hear your cable line is missing, but I’m happy to help get everything reconnected for you. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it