Visitor
•
1 Message
New equipment
I have a notification on my app that I need to update my equipment because my equipment is no longer supporting the service. However, when I try to do it, I keep getting an error
Visitor
•
1 Message
I have a notification on my app that I need to update my equipment because my equipment is no longer supporting the service. However, when I try to do it, I keep getting an error
EG
Expert
•
122.6K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJoe
Official Employee
•
1.6K Messages
1 hour ago
Thank you for reaching out. If you need to swap your equipment quickly, you can exchange it at your local Xfinity Store at no charge. Alternatively, our team can assist with having replacement equipment shipped to you for a one-time $9.95 shipping and handling charge, which will be billed to your account. @user_ltw0ra
0
0