Visitor

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1 Message

Sunday, December 7th, 2025 2:48 AM

New equipment

Tried to install it. It didn’t work. I placed back the old one but now I don’t have a landline

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Official Employee

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668 Messages

5 hours ago

Hey there user_ldiwdh 👋 Thank for looking to our community for support! If you're setting up a new Xfinity modem, the easiest way to get it done is by completing its activation through the Xfinity app after signing in. Have you already completed the activation steps in the app? If not, please check out xfinity.com/support/articles/activate-xfi-gateway-app for and easy to follow guide 👍

Please let me know if you have any questions!

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