Hi there! Sorry to hear you are experiencing issues with your equipment. This is a place we would recommend to start with troubleshooting: https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/602da481c5375f08cd7fbb7c
If you are still experiencing issues please let us know what you have tried and a few more details about what you are experiencing so we can better assist.
XfinityEva
Official Employee
•
1.7K Messages
2 months ago
Hi there! Sorry to hear you are experiencing issues with your equipment. This is a place we would recommend to start with troubleshooting: https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/602da481c5375f08cd7fbb7c
If you are still experiencing issues please let us know what you have tried and a few more details about what you are experiencing so we can better assist.
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