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1 Message
Saturday, July 11th, 2026 3:34 AM
I have a new box, I've gone through steps to setup and only have 3 blinking dots on tv
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Official Employee
235 Messages
2 hours ago
Hi @user_1ny3km! Thanks for reaching out on our Xfinity Community Forum! Congrats on our new box! So that we can better help you with activating it, are you working with one of our cable boxes?You can also gain activation help from our Xfinity Assistant here: https://www.xfinity.com/xfinityassistant/. Or, through our app. Let us know, as we're here to help!
XfinityMelinda
Official Employee
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235 Messages
2 hours ago
Hi @user_1ny3km! Thanks for reaching out on our Xfinity Community Forum! Congrats on our new box! So that we can better help you with activating it, are you working with one of our cable boxes?
You can also gain activation help from our Xfinity Assistant here: https://www.xfinity.com/xfinityassistant/. Or, through our app.
Let us know, as we're here to help!
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