Visitor
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1 Message
New duplex!
Hello,
I am moving at the end of the month and I was told Xfinity services the area (literally everyone else around has Xfinity) these are brand new duplexes. I have spoken to the property manager multiple times and he insists I reach out to Xfinity but Xfinity keeps telling me no! Xfinity is the only provider that services the area! I need HELP because where it stands right now I will be moving into a duplex and have NO internet access!
XfinityAldrik
Official Employee
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2.4K Messages
4 hours ago
Thanks for reaching out @user_d1mpvh! We may need to open a serviceability request with our local construction team since these are brand new duplexes. I also noticed you’ve already sent us a DM.
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait to be invited to send a DM by an Official Employee. We will be responding to the DM shortly.
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