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Tuesday, February 4th, 2025 12:51 AM

New Deals for existing customers

Being a long term customer means nothing. Wanting to stay with Xfinity but after two phone calls I am getting no where. Need help or otherwise I am canceling it all. 

Official Employee

 • 

865 Messages

3 months ago

Good evening @user_wyiwoy. If you could send our team a direct message with your full name and full address, we can check to see what promotions we have available.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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