2 Messages
New Deals for existing customers
Being a long term customer means nothing. Wanting to stay with Xfinity but after two phone calls I am getting no where. Need help or otherwise I am canceling it all.
2 Messages
Being a long term customer means nothing. Wanting to stay with Xfinity but after two phone calls I am getting no where. Need help or otherwise I am canceling it all.
XfinityRaf
Official Employee
•
865 Messages
3 months ago
Good evening @user_wyiwoy. If you could send our team a direct message with your full name and full address, we can check to see what promotions we have available.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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