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Thursday, June 27th, 2024 10:10 PM

Closed

New customer-missing xfi pods in the starter kit received

Hello,

I ordered a new service of 1000mbps and I was told that as a new customer for this service the xfi pod will be shipped as a free device (which otherwise is $110).

Can someone please look into this and get this shipped to my address on file.

Official Employee

 • 

2.1K Messages

1 year ago

Hi there, @user_y67pvq ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I do apologize, I have not heard about that promotion but I'll be more than happy to look into that promotion for you, Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

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  •   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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