New customer/2 days later still no working wifi modem
Picked up wifi modem Saturday expecting to get home and get things going. Also switched mobile phone over too. Tried for 45 mins called store and very rudely was told to contact support. Was told a technician would be out Sunday to turn something on outside. Well it's 9pm EST Sunday night and still nothing. I can't finish copying data from old phone to new phone since no wifi. Called support again was told order never picked up and I'm sure tomorrow it'll be resolved. This is not the way to run a business and certainly not the way to treat a new customer who if this isn't resolved Monday I will not be a new customer at all.