Visitor
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1 Message
new customer pricing
I am paying double what a new customer pays and have many different options in my area for service. I have been unable to get anyone on the phone. How do I discuss this with a human or do I just stop paying my bill and then go with starlink?
EG
Expert
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117.1K Messages
8 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.2K Messages
8 months ago
Hello, @user_fk399k we can help you! We'll need to work in a direct message to take a closer look at your account and review all service options. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
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