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Wednesday, March 4th, 2026 12:46 AM

New Customer Pre-Paid Gift Card

Hello, I am a new customer to Xfinity and I checked out using the promo code MC50 that offered a $50 pre-paid gift card. I have the receipt that was sent to my email confirming that I get the pre-paid gift card but I do not know how to retrieve or access this gift card. Could someone provide some guidance on how to gain access to this gift card? 

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Official Employee

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1.4K Messages

2 hours ago

@roy_j Thanks for adding a post, and joining Xfinity as a new customer. About a week after your service is activated, it will start showing a status for you to track here xfinityincentivetracker.com. As long as you keep everything active, the card will arrive after 90 days since activation to the service address.

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