Visitor
•
1 Message
[New Customer] — No Confirmation Email
Hi, I recently submitted an order for internet, but did not get a confirmation email. I want to confirm my order went through and see what next steps are.
Many thanks!
Best.
Visitor
•
1 Message
Hi, I recently submitted an order for internet, but did not get a confirmation email. I want to confirm my order went through and see what next steps are.
Many thanks!
Best.
CCOtto
Problem Solver
•
497 Messages
2 years ago
Hi, @
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a private message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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