Visitor

 • 

1 Message

Sunday, March 19th, 2023

Closed

[New Customer] — No Confirmation Email

Hi, I recently submitted an order for internet, but did not get a confirmation email. I want to confirm my order went through and see what next steps are.

Many thanks!

Best.

Oldest First
Selected Oldest First

Problem Solver

 • 

497 Messages

2 years ago

Hi, @

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a private message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

forum icon

New to the Community?

Start Here