Visitor

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3 Messages

Sunday, May 31st, 2026 9:26 PM

New customer. Getting extremely low bandwidth.

I moved into this new apartment unit. previously had xFinity at a different apartment unit within the same complex and didnt have an issue.  See the attached speed test. 

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Official Employee

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805 Messages

3 hours ago

Hey there, user_b21wfi! We appreciate you posting on our XFINITY Forum. It is vital to have a strong connection at all times. It is never a great situation to experience slow speeds. Rest assured, you have reached the right place for help! Were you connected hardwired or wirelessly when you ran this speed test?

 

 

 

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