Visitor

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1 Message

Monday, October 13th, 2025

New Construction

Hello, 
I have an open ticket number [Edited: "Personal Information"].
I have been trying to reach someone from the construction department for months. I need to get a quote for the service line to be ran to my home. We will have a conduit in place and the service will require a Plant Feeder. I can confirm that we have had a surveyor out, but I have not heard back from anyone in weeks. 
Please help

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Expert

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114.3K Messages

23 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.8K Messages

23 days ago

Thanks for posting on our Community Forums for assistance, FunkJoe70. We can look into your ticket and provide any updates available. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

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