Visitor

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1 Message

Monday, October 13th, 2025

New Construction

Hello, 
I have an open ticket number [Edited: "Personal Information"].
I have been trying to reach someone from the construction department for months. I need to get a quote for the service line to be ran to my home. We will have a conduit in place and the service will require a Plant Feeder. I can confirm that we have had a surveyor out, but I have not heard back from anyone in weeks. 
Please help

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Expert

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113.9K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.7K Messages

3 hours ago

Thanks for posting on our Community Forums for assistance, FunkJoe70. We can look into your ticket and provide any updates available. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

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