jay408's profile

Visitor

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1 Message

Monday, March 17th, 2025 6:03 PM

New construction

I need internet service to a new construction home.  [Edited: "Personal Information"]. 
I have conduit run from pole to house and it's ready to go. 

Official Employee

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2.4K Messages

3 months ago

 

Congratulations on your new build, jay408! Our team would be happy to check the address and see if we can get it added so you can order best in class Xfinity services. If you can please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message 

 

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