new construction

No, I have not setup anything yet. I would be fine with just getting service run to the new house and taking care of outlets on my own if possible. I do not want to move my current service to new home until all of this is complete so didnt want to use the moving link on xfinity.com

@user_057zfb, Thank you for letting me know, I appreciate it! So to clarify something's for you. We can't set up for services to be installed unless you have an account set up already for the address. So if you want services activated at your new address without transferring in an attempt to avoid going without internet would require you to have two accounts. For installation of the services from our equipment to the house would need to be done by one of our technicians, and they will make sure at least one outlet is working and if you choose to do the rest you totally can. If you want to trasnfger your services so you don't have two accounts or don't have to cancel your current account and return all the equipment and restart at the new location, then you will have to go without services until the new services are activated at the new property. We can look into this more for you if you like. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.